Towing Dispatcher Belleville

Twin Towing

Future Opening: Towing Dispatcher

Full Time • Belleville
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance

Twin Towing is seeking an experienced towing dispatcher for daytime and afternoon shifts.

About Twin Towing:
Twin Towing has been proudly serving North Jersey for over 45 years. With a fleet of more than 40 trucks across multiple locations, we handle everything from light- and heavy-duty towing to equipment hauling, and extra heavy duty recovery.
We take pride in delivering dependable service to our customers and maintaining a strong, dedicated team behind the scenes. 
Our success is built on a commitment to our customers, our employees, and the community we serve. 

Key Responsibilities:

  • Ensure all customer calls are answered and dispatched efficiently.
  • Maintain records of daily call logs and trip information.
  • Dispatch and coordinate with drivers, providing guidance on handling common on-scene challenges.
  • Offer technical advice to drivers on the best methods for towing various vehicle types and the equipment needed for specific situations.
  • Release vehicles to their respective owners and process payments.
  • Commitment to a 6-day work schedule, including Saturdays.

Skills Required:

  • In-depth understanding of the towing process and common issues faced by tow truck drivers.
  • Ability to provide real-time, practical solutions to drivers during complex towing situations.
  • Knowledge of local roadways, geography, and the specific towing requirements of the area.
  • Strong multitasking ability to handle high-pressure situations.
  • Organizational skills to efficiently manage multiple tasks.
  • Adaptability and foresight to anticipate and navigate unexpected situations (traffic, weather conditions, etc.).
Compensation: $900.00 - $1,100.00 per week




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